How to Develop Effective Feedback Channels within your Company ...

How do you link communication measurement to business goals, and how do you adapt your approach to obtain actionable feedback? Creating a framework that effectively evaluates the performance of your communications is essential for communication planning, reporting, and taking the right actions. You will learn how to select the appropriate feedback approach depending on the nature of input you need. The session will also focus on how to develop a survey that ensures a fit between the measurement approach and organisational goals. To improve business performance, the survey needs support from senior leadership. The interactive workshop will focus on how they need to be involved in the process and in the framing of questions and how to ensure ownership of post-survey initiatives.

Source: http://www.internal-communication.eu/2012/07/26/how-to-develop-effective-feedback-channels-within-your-companykeith-munkejord-forntal-solutions/?utm_source=rss&utm_medium=rss&utm_campaign=how-to-develop-effective-feedback-channels-within-your-companykeith-munkejord-forntal-solutions

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